I have the same issue with my 2014 SRX. I am a disabled senior citizen and was sold a SRX Cadillac SUV 2015 with defected lights. Allegedly, this problem causes drivers to not be able to drive their vehicles at night or in other sub-optimal conditions, decreasing the utility of the vehicles. forms : { Perry Parmelee. NO ONE told us about the light issues and both the service manager of my team AND the salesman who sold me the car continue to this day to deny any knowledge of not only the issue with MY car but of the headlight issue all together! There are kits you can buy at Wal-Mart and most auto supply stores, amount others, or many auto shops will do it for you. I have a 2015 Cadillac SRX and my lights are horrible. For a better experience, please enable JavaScript in your browser before proceeding. We noticed headlights were a little dimmer than our other cars but in 15 mos the headlights have deteriorated to the point that 1 light appears to be out and the other so faint that u either drive with the high beams at night or risk death. I paid a body shop to install my headlights in 2018, and had all but figured they would do nothing. February 21, 2023, 1:57 pm. I would like to know too. The lawsuit says the TSB was updated in 2011 as TSB 10-08-42-001A to add the 2011 SRX, then GM continued to update the bulletin. i was pulling into a dark parking lot and could not see a thing we almost had an accident LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: https://amzn.to/2FgHtxnLEDs for the fog lights: https://amzn.to/2FlWAWhDriving my SRX at night has been a headache since I bought the car. CLOSE. They knew it, and kept doing year after year. THIS IS SUCH A HEADACHE!!! I am looking for attorneys in Texas looking to file a class action lawsuit. The Capital Cadillac service rep even put that on the invoice. March 18, 2022, 9:47 am. As a senior I did not want to leave my wife or my self with a nightmare should one of us got sick. Walter Kosydor I bought it used. Would your car be worth as much to you if you could not safely use it before dawn, after dusk, or in bad weather? California consumers may exercise their CCPA rights here. Anjanette Johnson document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. Replaced mine and now theyre bad again, very expensive. We went to the dealership we purchased it from and they were no help. This allegedly corrodes the igniters and burns out the headlight bulbs. The deadline to file a claim is December 31. Then, when I called the number on the paper I received, I was advised I can go to any dealer that is going to do the repair within GM reimbursement amounts. New cases and investigations, settlement deadlines, and news straight to your inbox. $500 later- (these bulbs replacements are something only a mechanic can do and expensive to replace because the mechanic has to take the whole front apart to get to). Save a life!! Advance Auto Parts has 17 different Low Beam Headlight Bulb for your vehicle, ready for shipping or in-store pick up. Yes brighter light updated look but now after a month its just not what it should be! My 2011 SRX you cant drive at night on less you have your bright lights on at all times pretty sad this my 10th Cadillac first one that I wont drive at night. Attorneys Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. They probably all drive Volvos and Japanese cars. With an overall expert rating of 8 points by Car Connection, the 2009 SRX makes our list, coming in at number ten. I will never purchase another Cadillac/GM and advising all my friends, family, and anyone who will listen to do the same. Subscribe Written by Alexandra Purcell I still believe they should have just taken care of it up front, not this re-imbursement rig-a-marole but it did work for me. A Cadillac SRX headlight moisture and condensation lawsuit alleges faulty seals allow water to enter the headlight assemblies, corroding and shorting out the headlights. Other than the dim headlights I like the car. The experts gives all the information, facts and technical details to the writers and then the editors make sure that the guides are to-the-point, easy-to-read and made JUST RIGHT for you. awesome car love still would love to own another low miles one but no space! According to Car Complaints, General Motors has now agreed to reimburse owners for any replaced headlamp capsules or lightbulbs, with a cap of up to $1,600 per replacement. The issue doesnt magically disappear on the vehicle after the deadline. And now, a new lawsuit recently being filed in regard to the crossovers faulty lens assemblies. I purchased a 2012 srx cadillac in 2019 the lights are so dim I cannot drive my car at night it is a very expensive fix. You will receive a link to create a new password via email. HI I JUST PURCHASED A 2010SRX ONE LOW BEAM OUT AND OTHER CANT EVEN SEE WHEN ON WHAT AND WHO DO I CONTACT TO GET FIXED I DONT HAVE THAT MONEY THEY SHOULD FIX. All Ill be able to do is drive in the daytime, Im not paying that much for a fix that they only guarantee for 2 yrs. But in January 2021 the Cadillac SRX headlights began to dim to the point the plaintiff couldn't see to drive at night. I get the run around every time I call. How do I get my money back.??? Thanks November 18, 2021, 9:26 am. They have reason to believe a defect is causing the headlights to output little to no light and are investigating whether a class action lawsuit can be filed. Skip to main content; Skip to Action Bar; Sales: (253) 826-7396 . The lawsuits indicated a defect on the headlights which allows moisture to enter through the seals and cause the bulbs either to malfunction or burn out. Suppose to be a LUXURY VEHICLE but I but I cant drive the suv! I have been notified this will cost roughly $3,000. How is it possible that a company can be so irresponsible. Lyn November 18, 2021, 9:07 am. The original ones did not have a strip of led running lights in them. And now with COVID not working. They then gave us an e-mail address to write to and a claim number. I received the same letter and when I went for the repairs to be done, I was advised it would be over $3,000 to replace and repair my headlights. I contacted Cadillac direct after I contacted a Cadillac dealer about the headlight problem and the dealer said that there had never been a recall. November 19, 2021, 5:46 pm. I was fooled with the thought of Cadillac meaning quality purchased. Recall date. Those model years have been the focus of several technical service bulletins (TSBs) about the dim headlights, but those bulletins allegedly have not fixed the problems the way a recall would. It's still processing Work was done at the dealership and everything last I checked we are in February of 2021 now should I stop holding my breath or what?!? I have a 2016 SRX and my headlights are very dim. When will reimbursement checks be refunded. How do I join this?? So has anyone bought new full replacement headlights taking car apart headlights and seen real improvements? December 20, 2021, 4:30 pm, We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. I spent 4 + hrs in the garage (and run out of batteries to record everything), but I made it. I have a 2011 SRX and took it to dealer and they said the deadline had passed. That is more than I get per month. Pathetic effort from Cadillac eh? Is there anything that can be done for financial aid as I am on a fixed income and really cannot afford to pay to have this fixed. Jason Truesdell is represented by Richard S. Cornfeld and Daniel S. Levy of the Law Office of Richard S. Cornfeld. so my check should be a Christmas present.. Reimbursement requests must be postmarked by March 31, 2020. Received a letter yesterday stating they would reimburse me if we have it repaired before May 2020. About Cadillac Society. working with ClassAction.org are no longer investigating this matter. I havent received a notice but I do own a 2011 with this problem. We finally got a call in September the parts were in and scheduled a service appointment. I think Cadillac should make good on this problem. Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. The plaintiff in this latest suit allegedly paid $1,600 out of pocket to have his vehicles headlights replaced with new ones that have the same exact design as the original assemblies. According to a class action lawsuit, the 2016 Cadillac SRX dim headlights allegedly prevent owners from using the vehicles at night unless the lights are set to high beams only. Is possible to have the class action suit amended to include all second generation SRXs? Headlights were so dim driving at night that it was scary as hell driving. So how could I even file for reimbursement if the headlights werent in???? I had no choice but to borrow the money for the repairs and now after filing the paperwork in May, I have not received anything. Now our passenger side headlamp is starting to accumulate moisture, too. I would like to join the class action suit. I missed the deadline for headlights. I now am going to have to locate me a lawyer to represent me. Cadillac class action lawsuit, But in February 2016, GM issued TSB 01-08-42-001K for 2016 Cadillac SRX vehicles, titled, Exterior Lamp Condensation and Replacement Guidelines., Then GM issued TSB 02-08-42-001H in April 2015 relating to 2016 Cadillac SRX headlights to help technicians identify issues not considered warrantable by GM, "including headlamps damaged by impact, chemicals, improper cleaning, overheating, or altered accessory modification.". Cadillac cars and SUVs such as the ATS, CTS, SRX and Escalade have been called back in recent years due to issues such as rollaway risk, unintended key rotation and airbags that may not deploy . file a claim anytime 24/7 via mobile app, online, or phone. 1. January 15, 2022, 4:16 pm, Owe dont drive our 2014 after dark because of this. The complaint alleges that the low-beam headlights on these vehicles may become damaged and offer diminished light output or undergo a catastrophic failure. Semis own the road at this hour. FINALLY! November 18, 2021, 1:40 pm, It is not a lens problem. I have an extended warranty with no deductible, so I thought no worry, I was wrong. Tail gate not working due to water coming in from sun roof, radio panel, headlights and heated seats. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. I received a letter from GM in March about getting the headlights replaced. We want a full recall for all owners 2010-2016. I own a 2012 SRX and was not told about the headlights. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. $22,990. Im glad some of you got reimbursed. When the courts open I will be the first in line! Im a 1st time Cadillac owner and now wishing I had stayed with Toyota. November 17, 2021, 9:35 pm. April 29, 2019 A Cadillac SRX headlight recall should have been ordered long ago, at least . Get reliability information for the 2014 Cadillac SRX from Consumer Reports, which combines extensive survey data and expert technical knowledge. Team BalancedVehicle.com is a team of auto experts and experienced editors. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Cadillac SRX LED Headlight Kits Reviews. I think I will get rid of it. One time it was because a beetle bug melted on a sensor. The company, Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, but, Cadillac SRX Class Action Claims Headlights Defective, Abbott baby formula recall lawsuit investigation, American Tuna false advertising class action lawsuit investigation, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. At night I have the turn the Brights on just to see. status of any class action settlement claim. Virginia plaintiff Robert Elliott. Save my name, email, and website in this browser for the next time I comment. 1000 /1000 Characters. Vanessa If so how? 2015 SRX Mine are bad as well. I own a 2011 with the problem. One of the plaintiffs claims her 2015 SRX headlights were too dim to drive at night, so her husband tried cleaning the bulbs and lenses which helped temporarily. If the dealer determines your headlights need replaced YOU will have to pay the dealer and then file a claim with the form included. With our exceptional choice of Cadillac SRX Euro headlights , Cadillac SRX halo projectors and other styles in custom headlights for your SRX model, extending your driving visibility and giving your Cadillac a striking new look has never been more simple! I have a 2015 SRX same problem. Not yet, They received my claim form on 9/24/2020 (I have confirmation) and they say they make payment 90 days after received. CR usually bad mouths American cars. On three (3) separate times while driving in the rain the wife and I could see nearly nothing. For more information on how we collect and use this information, please review our Privacy Policy. Whats the problem with the headlights? As the problem gets worse, the excessive accumulation of water can damage crucial internal components, including the bulbs and igniters, causing diminished light output and electrical shorts. have you received your reimbursement? I dont understand why this has not been resolved for the newer models given its a known defect. It does not rain often, but when it rained January 2019 the passenger side bulb went out and my front passenger compartment got flooded. Now I have to pay for the fixing of my lights myself. }); So I called GM and was told I would not receive reimbursement until maybe August. Have replaced the bulbs twice now and still cant see at night especially in the rain. 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